A guest menu by QR code
Photos, descriptions, prices and item options. Guests can browse on the web or in Telegram, in Russian, Spanish or English.
Learn moreMercadoBotCafePOS
A management system for cafés, bars and restaurants
CafePOS connects your menu, table orders, kitchen and bar. Waiters take orders on a phone, staff receive their items, and the owner manages the menu and team access.
From the menu to the closed bill
Waiter orders on a phone
Choose a table, add items and notes, then send the order. Items are routed to the kitchen and bar.
Learn moreKitchen and bar screens
Staff see their items and mark them ready. Kitchen dishes in one submission can be served as ready or together.
Learn moreA menu in your venue’s bot
Guests can open the menu in Telegram. The bot connection and table QR links are configured during setup.
Learn moreHow an order moves through your venue
CafePOS workflow illustration
- 1
The waiter selects a table and sends the order
- 2
Kitchen and bar receive their items
- 3
Staff mark items ready and call the waiter
- 4
The team closes the bill and can find it in history
Manage your menu and team
Your venue’s identity
Use your name, logo and colours. Add an Instagram link for your café’s news and events.
Staff-only items
Hide individual items or entire categories from guests while keeping them available to staff.
Access by role
Waiters, bartenders, cooks, managers and owners have different permissions.
Bill management
Move or merge bills, split payments and view history. Discounts can require a supervisor’s approval.
At a working café
Lost in BA, Buenos Aires
Explore the real CafePOS guest menu at Lost in BA: browse categories, photos and prices, choose a language and visit the venue’s Instagram. This is the café’s live menu.
Browsing the menu requires no registration. Contact MercadoBot for a walkthrough of staff screens.
Explore the menuHow to set up CafePOS
- 1
Discuss your venue
We review dining areas, staff roles, kitchen and bar stations, devices and printers.
- 2
Prepare the menu and workstations
We set up categories and items, branding, team access and print routing.
- 3
Check the complete order flow
We go from table selection to service and bill closure, check the equipment and introduce your team to the system.
Setup scope and pricing
We agree the scope and cost before launch, based on your venue, equipment and integrations. New venues are currently onboarded with the MercadoBot team.
Before you get started
Which devices do we need?
Work screens run in a browser on phones, tablets and computers. An Android 8+ app is available for a kitchen or bar station. We choose the device setup around your venue’s workflow.
Which printers are supported?
CafePOS supports station order tickets and guest bills. Bluetooth printing is available in the Android app. We check the specific printer model and connection method before launch.
What happens without internet?
Previously loaded menu, tables, recent bills and a local order draft remain available. Sending orders, payments, printing and status updates require a connection. Once connected again, staff submit the draft manually.
Can we transfer our existing menu?
Categories, dishes, prices and photos can be entered in the editor. We review your source material and agree a transfer method during setup. Your team checks the items and prices before launch.
Can we connect multiple venues?
Each new venue is discussed separately. A shared chain dashboard and self-service venue registration are not yet available.
Can guests place orders themselves?
Guest ordering is a separate option enabled by the owner. The menu can also work as a browse-only catalogue, with a waiter taking the order.
Does this replace a fiscal cash register?
Printing a guest bill or internal order ticket does not by itself provide fiscal compliance. Local requirements and any fiscal integrations are discussed separately.
How do we get support?
Contact the MercadoBot team in Telegram to discuss setup or a question about the system. Support channels and terms are agreed during onboarding.
Contact MercadoBot
Browsing the menu requires no registration. Contact MercadoBot for a walkthrough of staff screens.